In our view it’s unnecessarily vague and incomplete. This is Microsoft’s email to Office 365 admins. Three ways you must prepare for a Microsoft Office 365 email outageĭo you have enough tech ‘eggs’ in different ‘baskets’? Microsoft’s message Prepare for a Microsoft Office 365 – OneDrive outage Prepare your computer for isolation or quarantine It’s probable that the same limitations apply to OneDrive as used by Office 365 Home/Personal/Uni plans. Though it probably applies there as well. ‘Owners’ or admins using the free Teams service have not received a similar notification.
Microsoft has only notified Office 365 hosting administrators, see the message below. Presumably they are referring to resolution settings for Remote Desktop connections to their virtual services. ‘Video Resolution’ is also mentioned without details. There might be a similar lag with the live messaging available in some cases. Microsoft hasn’t mentioned it specifically, but it seems likely that comments from collaborators might take longer to appear in the shared document. Edits might not appear to others as quickly as you’re used to. Those features will continue working but maybe not as quickly as usual. There are ‘presence’ indicators for who is using the document and tagged pointers showing where each person is typing. It’s a good idea to have alternatives.ĭo you have enough tech ‘eggs’ in different ‘baskets’? Collaboration might be slowerįor example, when collaborating on a shared document from OneDrive, SharePoint or Teams. That said, as we’re already seen, there may be some disconnections (Microsoft calls it ‘degradations’). Microsoft is reducing the response time or ‘polling’ that the servers do.Īll services still run, maybe just a little more slowly than usual. Microsoft’s actions seem sensible, we just wish they’d be more open and specific with their customers. It seems that, even now, Microsoft can’t help hiding bad news with obfuscation. Leaving admins and users uncertain at a time when facts and clarity are necessary.
What a shame that Microsoft’s announcement was unnecessarily vague and incomplete. Like other cloud companies, Microsoft has to quickly rearrange resources to cope with increased and changed demand. Microsoft had an outage on their much-hyped Teams services earlier this week. It’s a wise move given the increased demand for cloud services. Microsoft has quietly announced some minor but important slow down in some of their cloud services including the way real-time edits of Office documents are handled.
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